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openSUSE Launches Merged Forums

June 10th, 2008 by

The openSUSE Project is proud to announce the launch of forums.opensuse.org, a merger of the openSUSE Novell support forums, suseforums.net, and suselinuxsupport.de – the three largest English-language dedicated support forums for openSUSE. The merged forums at forums.opensuse.org will provide a single forum for the openSUSE community to find support and discuss openSUSE.

The forums went live on June 9th, a result of the combined effort between the staffs of the suseforums.net, suselinuxsupport.de, and the Novell forums. The project team has been working since early 2008 to merge the forums and provide a unified forum for all English-speaking openSUSE users. The openSUSE Project will be looking at adding other languages to the forums in the very near future.

The new infrastructure is hosted by Novell to provide the highest possible quality of service, as part of Novell’s support of the openSUSE Project.

The forums hosted at forums.opensuse.org are available immediately. Users with an openSUSE account for the wiki, bugzilla, and other services wil be able to use their existing username for the forums. Users of suseforums.net and suselinuxsupport.de will be able to create new accounts on forums.opensuse.org.

With the launch, the forum team won’t stop working to add new features to support the openSUSE community. The merged forum is just the first step in bringing all openSUSE users and contributors better ways to communicate and support one another.

If you have questions or comments about the forums, the forums staff can be found in IRC on Freenode in the #opensuse-forums channel.

(Please digg this link to help get the word out. Thanks!)

Thesis on openSUSE Published

May 24th, 2008 by

A year’s research on Novell and the openSUSE project is now published as a master’s thesis at the University of Oslo. “Managing Firm-Sponsored Open Source Communities” details the collaboration between Novell and the openSUSE community. Community members and employees in Novell have participated in the study.

The study deals with the tension between openness and control often found in projects that mesh corporate entities with the open source community. On the one hand, Novell wants to enable participation and contributions from external contributors, but cannot turn over full
control to the community because it produces its enterprise product from openSUSE.

The study finds that the relationship between the community and Novell is evolving rapidly, and how the relationship works and where it may go.

A summary of the study, the full thesis, and pictures are available at Jan Fredrik’s Weblog.